Complaint Handling Adverse Event Reporting

Complaint Handling Adverse Event Reporting

Medical device makers work and operate in various regulatory systems whose requirements are different and not always consistent with each other. The new ISO version, ISO 13485: 2016, recognizes this fact. Different requirements of each regulatory system require manufacturers to identify their roles, as well as regulatory requirements for the role, and then incorporate them into their Quality Management System. Various jurisdictions, however, address the problem of post-market devices in various ways. Complaint management, reporting of adverse events and withdrawals are three interrelated and interrelated processes that need to enter SMM. Corrective action and design changes, which support the QMS process; also Complaint Handling Adverse Event Reporting need to complete these three processes. And then, regulatory requirements, which typically involve areas such as recording and reporting, are also entered. Course on how to implement an integrated QMS GlobalCompliancePanel, a leading professional training provider for all regulatory compliance areas, organizes excellently educational and valuable learning sessions about these primary and secondary SMM processes and how they need to be understood and implemented in conjunction with US, EU, and Canada. Dan O’Leary, president of Ombu Enterprises, LLC, a company that offers training and implementation in Operational Excellence, which focuses on analytical skills and systems approach to operations management, will be the director of this two-day seminar. And brings more than 30 years of experience in the field of quality, operations, and program management in regulated industries including aviation, defense, medical devices, and clinical laboratories. Want to benefit from Dan’s rich experience and want to understand how to implement integrated SMM where various aspects of complaints, reporting and adverse withdrawal are built? Please sign up for this seminar by visiting http://www.globalcompliancepanel.com/control/globalseminars/~product_id=900960SEMINAR?Article-SEO. The seminar was approved by RAPS eligible for 12 credits against RAC recertification after completion. Alignment with FDA FDA The degree of alignment with the requirements of the FDA Quality Management System (QMS) is an interesting one from the final version of the ISO 13485: 2016 standard, which is now available. The alignment rate set at 2016 versions in 13485 may be much higher than the previous version of 2003; However, there are still some points where it deviates from the FDA QMS. Companies that must comply with these standards should keep this in mind. Now after ISO 13485: 2016, the Medical Single Audit System (MDSAP), and the new EU Medical Device Regulations have been introduced; companies need to update their QMS and integrate all elements if their implementation is to be effective and appropriate. In this two-day session, Dan will provide the tools the participants need for this. The agenda of this learning session is as follows: • Regulatory Structure? FDA QSR? ISO 13485: 2016 and regional variants? ISO 14971: 2007 and regional variants? Implementing MDSAP? EU Medical Device Regulations • Maintenance? Identification of problems ? Serving data analysis? Feedback to the grievance process • Complaint Identify complaints? Evaluate a complaint? Investigating a complaint? Complaint data analysis? Put it into a corrective action process? Feedback to risk management process • Corrective Action? Develop the process? Analyze product and process information? Determine the next action? Put it into the design process? Feedback to risk management process • Design and Design Change? Determining the need for design changes? Documenting the design changes? Design change verification and validation? Feedback to the risk management process? Input into the pre-market delivery process • Risk Management? ISO 14971: 2007 and regional variants? Entering post market information • Updating Pre-Market Submissions? US – Guide 510 (k)? EU – Technical files and design documents? Canada – License change • Bad Event Reporting? US – MDR? EU Alert Reports? Canada – Mandatory Obligatory Reporting • Remember? US – Corrections and Removals? EU – Corrective Action of Field Safety? Canada – Remember Complaint Handling Adverse Event Reporting